Terms and Conditions

PRODUCT WARRANTIES

All warranties are limited to those offered by the manufacturers of the products used. Integrity Pro Services, LLC. makes no additional warranties. If you ever have a concern regarding our work, a Integrity Pro Services, LLC, management member should be notified immediately.

WATER USAGE

By signing this agreement, you agree to provide Integrity Pro Services, LLC. the right to use an on-site water supply as needed to complete the stated project without compensation. If an exterior water supply is required, it will be at an additional charge. It is the customer’s responsibility to make sure the water supply is on and in working order before we arrive. Additional charges will be applied if water is not available.

ELECTRICAL USAGE

By signing this agreement, you agree to provide Integrity Pro Services, LLC. the right to use an on-site source of electricity as needed to complete the stated project without compensation. If an exterior source is required it will be at an additional charge.

COLOR AND TONE CONCERNS

The properties and species of wood age and weather can greatly affect the resulting color or tone of the stain. Note: Variances may occur on individual boards well as total project as densities and other characteristics vary across and throughout the wood. Integrity Pro Services, LLC. and its associates attempt to represent final finish color and tones as best as possible. While we can often give you an idea of the overall color or tone you must expect some variance in the overall finish.

COURTESY

While Integrity Pro Services, LLC. is on location and performing work on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Children and pets must be kept off work surface for at least 12 hours after our work is completed (due to chemicals that maybe present). This is for your safety as well as our own.

PAYMENTS

Payments to Integrity Pro Services, LLC. are due as per the contract schedule and are to be paid by check, electronic check, cash, or credit card. Any variance to this policy must be agreed upon and in writing on our contract. Late charges will be immediately assessed on all balances not paid in accordance with contract terms. The customer agrees to pay any collection cost incurred by Integrity Pro Services, LLC. related to the collection process of outstanding balances.

SCEDULING

Scheduling in a business which productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. We try our best to keep scheduling conflicts to a minimum, however, circumstances that are beyond our control may affect your project start and completion dates. You will be notified of any changes.

REMOVAL AND REPLACEMENT

Removal and replacement of grills, deck furniture, planters and any other items are the responsibility of the homeowner. Should we need to remove items from the areas to be pressure washed, we will not be responsible for any damage, breakage or for storage issues. An additional charge may be applied for time and labor devoted to the removal of these items.

DAMAGES

Integrity Pro Services, LLC. is not responsible for damages due to improperly installed siding, loose shingles or siding, broken or opened windows, improperly sealed windows and doors, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters and leaders and improper caulking. In every aluminum siding case and in some cases with vinyl siding, the sun and weather will bleach the color or cause fading. Power washing, which entails removal of chalky, gritty or failing surface materials may cause the faded aspects of the vinyl or aluminum to stand out. Integrity Pro Services, LLC. will not be responsible for such conditions. Integrity Pro Services, LLC. will not be responsible for loose mortar that may dislodge during the cleaning process. Integrity Pro Services, LLC. suggests the Client utilize their property’s breaker box to shut off power to any and all exterior outlets, light fixtures, or any other electrically powered features. This is especially important to outlets that are not covered with exterior covers. Integrity Pro Services, LLC. will not be responsible for plants that become shocked or damaged by chemicals needed to cleaned the surfaces of the property properly. The client is responsible for covering any plants that are sensitive to chemicals and/or over watering. It is always recommended that plants and grass be watered both before and after pressure washing services are performed.

STAINS

Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stains and paints are examples of materials that cannot be removed by conventional means. We make every attempt to point these areas out to the customer when quoting the project. Sometimes these stains cannot be removed at all.

EFFLORESCENCE

Efflorescence is not removed with normal pressure washing and cleaning methods. Efflorescence cleaning is an additional service that we offer and will be listed on the estimate or invoice if requested. Efflorescence removal may cause divots in your motor and/or brick. Integrity Pro Services, LLC will not be responsible for damage to the brick or mortar during the efflorescence cleaning procedure. We will do our best to keep any damage to the brick or mortar to a minimum.

EXPECTATIONS

Integrity Pro Services, LLC expects your property to be in good repair and weathertight. This includes, but is not limited to all electrical service including receptacles and light fixtures. Doors and windows shall also be weathertight. Integrity Pro Services, LLC is not responsible for damages as a result of water infiltration from poor or improper installation, maintenance, repair of electrical related items, or doors or windows not sealed properly. Integrity Pro Services, LLC. cannot guarantee removal of artillery fungus from exterior house surfaces.

Stained wood doors and other features should be covered before the pressure washing service by the home owner. At times, chemicals used in the cleaning process can damage stained doors and other stained features.

Windows may become water spotted as a result of our services. Window cleaning is NOT included unless requested. If window cleaning is requested, hard water stains are not always able to be removed. Integrity Pro Services, LLC does not guarantee the removal of hard water stains.

Rust and oil stains are not guaranteed to be removed completely during cleaning services. Please see our website for more information.

PLEASE REVIEW

Please review the estimate and/or invoice form in its entirety. Any errors on estimate must be corrected by the listed customer before service begins.

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